Regional or system-wide outages are posted on this page until resolved.

   

 

First Step continues to engineer, develop and expand a robust network throughout the Palouse region and beyond. Thousands of customers depend on the reliability of our growing network.

 

If you are experiencing difficulties, we would be happy to help you! You can email us at techsupport@fsr.com, visit our chat space at  http://www.fsr.net/pages/chat.asp or call us at (208) 882-8869 (toll free at 1-888-676-6377).  Technical Support hours are from 8:00 AM to 7:00 PM Monday through Saturday and 11:00 AM to 6:00 PM on Sunday.